Privacy Policy

Effective Date: 10/11/2024

Songbird Furniture LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.songbirdfurniture.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

    1. We collect information to improve your experience on our website, including:

  2. Personal Information:

    1. When you interact with our Site, we may collect personal information you voluntarily provide, such as your name, email address, phone number, billing information, and shipping details.

  3. Non-Personal Information:

    1. We may use cookies, pixels, and similar technologies to collect non-personal information about your device, browser type, operating system, IP address, and browsing activity on our Site.

  4. How We Use Your Information

    1. We use the information we collect for the following purposes:

      1. To process your orders and provide customer support.

      2. To personalize your shopping experience.

      3. To improve our website and product offerings.

      4. To send marketing communications, promotions, and updates (with your consent).

      5. To analyze website traffic and user behavior using third-party tools (Google Analytics, Google Ads, Meta Ads, Pinterest Ads).

      6. To serve targeted advertisements across platforms like Google, Meta (Facebook, Instagram), and Pinterest.

  5. Cookies and Tracking Technologies

    1. We use cookies, pixels, and similar technologies to collect non-personal information about your browsing behavior. This helps us enhance your experience on our Site and deliver relevant advertisements on third-party platforms.

  6. Google Analytics:

    1. We use Google Analytics to analyze website traffic and user interactions. Google Analytics collects information such as how often users visit the Site, which pages they visit, and other details. Google may use this data to personalize ads across its advertising network. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

  7. Google Ads:

    1. We use Google Ads to display relevant advertisements based on your interactions with our Site. Google Ads uses cookies to track and report website traffic and ad performance. You can manage your ad settings or opt out of personalized ads through Google Ads settings.

  8. Meta (Facebook and Instagram) Ads:

    1. We use Meta Ads to show personalized ads on Facebook and Instagram. Meta collects data via cookies and pixels to deliver relevant ads based on your online behavior. You can manage your privacy settings or opt out of personalized ads through Meta Ad Preferences.

  9. Pinterest Ads:

    1. We use Pinterest Ads to deliver targeted ads on Pinterest. Pinterest collects data to show you relevant ads based on your activity on our Site and other websites. You can adjust your privacy settings or opt out of interest-based ads through your Pinterest Account Settings.

  10. Data Sharing and Disclosure

    1. We do not sell your personal information. However, we may share your data with trusted third-party service providers that assist us in operating our website and conducting our business, such as:

      1. Payment processors (for handling payments)

      2. Shipping carriers (for fulfilling orders)

      3. Marketing partners (for advertising purposes, including Google, Meta, and Pinterest)

    2. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  11. Your Rights and Choices

    1. You have the right to:

      1. Access, correct, or delete your personal information.

      2. Opt out of marketing communications anytime by clicking the "unsubscribe" link in our emails.

      3. Disable cookies through your browser settings. Please note that disabling cookies may affect certain Site functionalities.

      4. Opt-out of personalized ads via the respective settings for Google, Meta, and Pinterest as described above.

  12. Data Security

    1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  13. Third-Party Links

    1. Our Site may contain links to third-party websites with their privacy policies. We are not responsible for those sites' privacy practices or content.

  14. Children's Privacy

    1. Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

  15. Changes to This Privacy Policy

    1. We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

  16. Contact Us

    1. If you have any questions about this Privacy Policy, please contact us at:

      Songbird Furniture

      https://www.songbirdfurniture.com/contact

      9337 Keeler Avenue

      Skokie, IL 60076